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Terms of Use

Last Updated: 26, May 2026

Welcome to the website of Bitek Industries (Pty) Ltd (“Bitek”, “we”, “us”, or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, located at bitek.co.za (the “Website”).

By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookie Policy. If you do not agree to these terms, please do not use this Website.

1. Ownership and Intellectual Property

All content, features, and functionality on this Website—including but not limited to text, graphics, logos, brand names, product descriptions, images, downloads, and software- are the exclusive property of Bitek Industries (Pty) Ltd or its licensors.

  • You are granted a limited, non-exclusive, non-transferable, and revocable license to view and download materials from this Website strictly for your personal, non-commercial informational use, or for the purpose of evaluating our products for your business.

  • You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, or sell any information or products obtained from this Website without our prior written consent.

2. Website Use and Restrictions

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.

You are strictly prohibited from:

  • Using the Website to transmit or upload any malicious software, viruses, or destructive code.

  • Attempting to gain unauthorized access to our web servers, databases, or network infrastructure through hacking or data mining.

  • Using any automated systems (bots, scrapers, spiders) to harvest data from the Website without authorization.

  • Framing or mirroring any part of the Website without our express written permission.

3. Product Descriptions and Technical Advice

Bitek Industries strives to ensure that all information regarding our food and feed additives, technical blends, and hygiene solutions is accurate and up to date. However:

  • Informational Purposes Only: The technical information, product specifications, and application advice provided on this Website are for general guidance only. They do not constitute a binding guarantee of product performance for your specific manufacturing or operational environment.

  • Modifications: We reserve the right to alter product formulations, technical specifications, and product availability at any time without prior notice.

4. Limitation of Liability

To the maximum extent permitted by South African law, Bitek Industries (Pty) Ltd, its directors, employees, or affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising out of or in connection with:

  • Your use of, or inability to use, this Website.

  • Any errors, inaccuracies, or omissions in the Website content.

  • Any technical interruptions, server downtime, or transmission delays.

  • Any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment due to your use of the Website.

5. Third-Party Links

Our Website may contain links to external third-party websites or resources for your convenience. Bitek Industries has no control over the content, privacy policies, or practices of these third-party websites. The inclusion of any link does not imply endorsement by Bitek, and you access them entirely at your own risk.

6. Indemnification

You agree to defend, indemnify, and hold harmless Bitek Industries (Pty) Ltd, its officers, directors, and employees from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable legal fees) resulting from your violation of these Terms of Use or your misuse of the Website.

7. Governing Law and Jurisdiction

These Terms of Use, their interpretation, and any disputes arising out of or relating to them shall be governed exclusively by and construed in accordance with the laws of the Republic of South Africa. You consent to the exclusive jurisdiction of the High Court of South Africa in respect of any disputes arising from your use of this Website.

8. Changes to These Terms

We reserve the right to revise and update these Terms of Use at our sole discretion at any time. All changes are effective immediately when we post them. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

9. Contact Information

If you have any questions or require clarification regarding these Terms of Use, please contact us:

  • Bitek Industries (Pty) Ltd

  • Address: 8 Hooker Street, Chloorkop, Kempton Park, Johannesburg, Gauteng, 1619, South Africa

  • Email: marketing@bitek.co.za

  • Phone: +27 (0)11 393 1182 / +27 (0)11 466 1751

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